Health Advocate

The University has partnered with Health Advocate, the nation’s leading healthcare advocacy and assistance company, to assist employees with the complexities of the healthcare and health insurance systems. It’s simple to use. When you call, you will talk with a Personal Health Advocate, typically registered nurses who are supported by Medical Directors and benefits specialists, who will personally help you with your issue.

Health Advocate can find qualified doctors and hospitals, locate and research treatments for a medical condition, resolve insurance claims, uncover billing errors, and help patients prepare for healthcare appointments. They can assist with elder care issues, identify and arrange wellness services, and much more.

In addition, the GENERATIONS Aging Adult & Caregiver Support Program provides employees and their aging loved ones with unlimited access to a dedicated Nurse Coach, backed by a team of Personal Health Advocates with expertise in aging issues, who will help you navigate the healthcare system, connect with well-being and emotional support, and access resources to help balance work and life. View the Generations Program PDF to learn more.

The cost for these services is fully funded by the University. Assistance is available to benefit-eligible employees, their spouses, domestic partners, dependent children, parents and parents-in-law.

Contact Health Advocate

• 866-695-8622
• Health Advocate website
• Dedicated line for GENERATIONS Program 855-558-2004