Professional Customer Service Award
Washington and Lee University
University Facilities
Services
Facilities Service Center
Customer Service Awards
Professional Customer Service Award
The Professional Customer Service award recognizes a University Facilities employee with more than four years of service.
The successful nominee:
- Provides consistent quality service anytime any place; not just in his/her assigned areas/tasks.
- Takes initiative to anticipate and meet customers’ needs.
- Understands, supports and implements, in word and deed, the University’s and Departments’ Core Values.
- Is regarded by others as a hard worker, mentor and conscientious W&L employee.
- Demonstrates a mature understanding and consistent pattern of development with regard to the University’s mission, the department’s role and his/her duties and responsibilities.
- Individuals can nominate themselves.
- Must be successfully meeting all goals and competencies as indicated on the individuals’ PDP.
- May not have any pending disciplinary actions.
- Must warrant recommendations by the individual’s supervisor.
To nominate a University Facilities employee, fill out the online Nomination Form below or print the form and drop it into the Nomination Drop Box, located on the reception counter in the UFO.
University Facilities
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Office Location
190 West Denny Circle
Lexington, VA 24450
Mailing Address
204 West Washington Street
Lexington, VA 24450
Office Hours
Business Hours: Monday - Friday, 7:30 am - 4:30 pm Non-Business Hours: Contact Public Safety, 540-458-8999