Facilities Service Center

University Facilities staff

Work Order Requests

For routine maintenance and non-emergency requests, a work order must be initiated. Customers may do this by using our online Work Order system. View this tutorial video on the new Limble work order system. MicroMain will continue to serve as the primary platform for event setup requests until the university migrates to Limble for those requests next spring.

Estimates - University Facilities can provide an estimate on the cost of other projects (e.g. building bookshelves, installing an outlet, etc.). For an estimate, initiate a work order request, and indicate “for estimate only.”

Key Request

Requests for keys are made by submitting a Key Request Form. The form requires a valid budget number and authorized signature.

Event Set-Up

Event set-up service requires an account number and detailed information submitted via a Work Order two weeks prior to the event date. Scheduling of equipment (e.g., tents, tables and chairs), is on a first come, first serve basis.

Signage

W&L coordinates all signage on campus whether it’s for the interior or exterior of a building. Interior design will coordinate signage purchase and replacement to ensure that it meets campus standards.

Digging Permit

Simple projects like staking down a tent, landscaping, fencing or even installing a signpost on campus can be dangerous and disruptive when digging without knowing where underground utility lines such as electric, communications, natural gas, water, steam, and sewer lines are located. Knowing where these underground utility lines are before putting a shovel or excavation equipment in the dirt helps prevent injuries, property damage and inconvenient service outages.

Frequently Asked Questions

Get answers to common questions on when to use the Work Order system, how to request a key, how to get an estimate and more.

Customer Service Awards

A program to reward employees who provide exceptional service to their customers, support their co-workers, perform high-quality work, help us innovate and improve, and generally enhance the reputation of University Facilities and W&L.