Location and Hours

Contact Us

University Counseling Center
116 Early-Fielding Building
204 W. Washington St.
Lexington, VA 24450

Phone: 540-458-8590
Fax: 540-458-8989
E-mail: counseling@wlu.edu

While your privacy is important to us, we cannot guarantee the confidentiality of electronic communications. Please call or see us in person if you need to discuss or disclose sensitive information.

Hours of Operation

  • 8:30 am to 5:00 pm, Monday through Friday, when undergraduate classes are in session.
  • 9:00 am to 5:00 pm, Monday through Friday, when undergraduate classes are not in session.
  • Closed from 12 Noon -1 PM daily for lunch.
  • Closed during Thanksgiving break, during Winter break, and during the summer from mid-June to mid-August.

Scheduling an Appointment

If you wish to schedule an appointment with a counselor please come to the Counseling Center during regular hours of operation, or call 540-458-8590 to speak to our administrative assistant rather than emailing; University Counseling cannot schedule appointments unless speaking to the client directly over the phone or in person. If you leave a voice message please make sure to include your contact information. New clients should complete the New Client Registration Form via email prior to calling to schedule, or drop off the registration form at the counseling center to schedule in person. Please let us know if your need is urgent when you call to schedule.

For Urgent Needs

The 11 AM appointment hour is held open daily for students with "urgent needs," as determined by consultation with the Counseling Center staff. Please call the Counseling Center ASAP and speak to the staff if you believe you need to be seen the same day. If you are a new client you will also need to complete and submit the New Client Registration Form to provide pertinent information (available on the web site or in the Counseling Center). If you feel that you have an urgent need and are unable to be seen by a counselor the same day, and/or if it is after regular hours when the Counseling Center is closed, you should come to the Student Health Center for assistance. A nurse is available at the Student Health Center 24/7 and can contact the medical provider and/or the counselor on call, if needed.

For Mental Health Emergencies

  • Contact Public Safety at 540-458-8889 to access campus resources
  • Come directly to the Student Health Center (open 24/7 during undergraduate sessions)
  • Call the Rockbridge Area Community Services Behavioral Health Crisis Hotline at 855-222-2046
  • Call 911 for emergency response to your location by community resources

Off-Campus Services

For students who prefer to go off-campus for counseling or mental health treatment, private practice clinicians are available in the community. These providers may or may not participate in health insurance plans. Any costs associated with such care are the responsibility of the student. Please be aware that the University Counseling Center operates under the same legal standards of confidentiality as private practitioners. In cases where academic function is affected by mental health issues, coordination of possible academic adjustments or other academic planning (with a student's permission) is often easier when treatment is received on-campus with clinicians who are familiar with W&L's academic processes. Please contact the University Counseling Center by phone or e-mail if you would like a list of private practice counselors and therapists in the Lexington area.

On-Line/Phone Mental Health Support and Therapy Options

There are now quite a few options for effective on-line or phone mental health support. This type of help may be useful to connect you with a professional therapist when you are away from campus, if you are looking for an app to help with stress management or sleep problems, for peer support if you just need someone to listen, or if you need help right away. Here is a listing of some of the options that are considered to be reputable sources of on-line or phone mental health support. Some of these resources (like the crisis hotlines and peer support options) are free, while others have weekly or monthly fees.