Online Fax FAQ

What is RightFax?

Rightfax is the University's computer-based solution for faxing. All employees with W&L network accounts can send faxes through the Rightfax Web Client. Each department designates the employees who will receive computer-based faxes sent to their departmental fax number.

How do I access RightFax?

Go to go.wlu.edu/fax . On the entry page Click the box next to "Use Windows Authentication" and then Click the "Login" button. You do not need to enter your User ID or password on this page.

What is Fax Priority when using RightFax?

Fax Priority. Specify the priority that is assigned to this fax within the queue of waiting faxes. Select from the options listed (low, normal, and high). If high priority does not appear as a choice, then it is not available to you (this is controlled by the administrator).

How do I create and send a new fax with RightFax?

How do I attach a file using RightFax?

How long are the faxes stored when using RightFax?

Can students use RightFax?

Students (as well as faculty and staff) can go to the ITS/Library Information Desk in Leyburn Library to get help with sending or receiving faxes through RightFax.

How do I find additional help or support?

Contact the ITS Information Desk in Leyburn Library at (540) 458-4357 (HELP) or send an email with your question to help@wlu.edu