Wireless Network FAQ

How do employees and students get on the wireless network?

Follow these steps:

  1. Find and choose the "eduroam" wireless network on your device.
  2. When prompted, enter your full W&L email address and your W&L password
    • Note: you will need to log in to eduroam only once, until you change your W&L password.
  3. Select "I agree" or "Trust" or "Continue" if you receive any certificate messages, even if you see a "not trusted" message.

Contact the Information Desk (540) 458-5457 or help@wlu.edu if you have any questions or you need assistance.

Once your wireless device is configured for eduroam, you will automatically connect to the eduroam wireless network at W&L and at any of the hundreds of institutions worldwide that use the eduroam wireless network.

The "WLU" wireless network is designed for guests and visitors; see below.

Trouble connecting to eduroam?

How do visitors and guests access wireless?

Visitors and guests:

Sponsored guests:

Consultants, vendors, speakers and other visitors who have official business with the University may seek a sponsored-guest wireless account, which offers a faster connection than a guest connection. Follow these steps:

How do I set up my wireless printer or wireless router?

For network security purposes, anything that broadcasts its own signal is an unauthorized extension of the W&L network, and is banned by the University's Acceptable Use Policy.

How do I connect my game device to the wireless network?

  • Find your Mac address and write it down
  • Then turn your machine off for 30 minutes
  • Fill out the self-registration
  • Attach to the WLU network

What is eduroam?

The wireless network for use by employees and students at W&L is eduroam, a reciprocal, secure wireless service used by more than 300 educational institutions in the U.S. and hundreds more internationally. Once you configure your wireless device, it will automatically connect to eduroam at W&L and any location worldwide where eduroam is in operation. Employees and students at other institutions where eduroam is in use may in turn use their institutional credentials to connect to eduroam while at W&L.

For a complete list of participating institutions, see https://eduroam.org/where

How do I find additional help and support?

For more information, please contact the ITS Information Desk in Leyburn Library at (540) 458-4357 (HELP) or send an email to help@wlu.edu