Email - Mobile Device Setup for Employees Guidance for W&L Employees Transitioning to Office 365

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How to Remove Email Account from Smart Phone

iOS

  • Go to Settings > Mail, Contacts, Calendars. The Accounts screen will open.

Screenshot iPhone

  • On the Accounts screen, tap the Exchange Account you want to remove.
  • Scroll down and click Delete Account. A Delete Account warning window will open.
  • On the Delete Account warning window, click Delete Account to finish. You have successfully deleted your Exchange account.

Android

  • Go to Applications > Email. The Email screen will open.
  • On the Email screen, bring up the settings menu and tap Accounts. The Accounts screen will open.
  • Press and hold the Exchange Account you want to delete until the Menu window opens.
  • On the Menu window, click Remove Account. A Remove Account warning window will open.
  • On the Remove Account warning window, tap OK or Remove Account to finish. You have successfully deleted your Exchange account.

How to Add Email Account to Smart Phone

iOS

  • Go to Settings > Mail, Contacts, Calendars > Add Account

iPhone screenshot

  • Select Exchange as the account type.

iPhone screenshot

  • Use your normal username (username@wlu.edu) and password .

iPhone screenshot

Android

  • Go to Settings > Accounts > Add account > Email
  • Select Corporate/Exchange/ActiveSync as the account type.
  • Use your normal username (username@wlu.edu) and password.
  • If prompted for server, use outlook.office365.com and leave the domain blank.
  • You will be prompted to encrypt your phone. Please make sure you have a charger handy because encryption will not take place until the phone is plugged in.