Services
Business and Administrative Systems
ITS supports and operates business and administrative systems at W&L; provides data integration services and other support for department-specific administrative software; and considers needs for new systems, evaluating them to ensure compatibility with the technical environment.
Community Support
ITS provides a wide range of tools, resources, and services to support academic and administrative operations at W&L.
Computer and Device Support
ITS makes available computers, printers, and software for use by faculty, staff, and students, and assists in configuring mobile devices for use with W&L email and other W&L tools.
Consulting, Projects, and Training
ITS provides training and support of IT-related projects, engages with clients to understand and support work-related needs, as well as maintains safeguards and leads education and other efforts to protect University data.
Email and Collaboration
ITS provides email tools for faculty, staff, and students; unlimited, secure, and sharable file storage through Box; and tools for conferencing.
Network and Wireless
The campus network provides access to a variety of computing and information services, internally and via the Internet. Additionally, ITS researches, documents and implements different secure connection strategies including, traditional Ethernet jacks, wireless connections, remote access and much more.
Phones and Fax
Yes. These technologies still exist. And we support them.
Research Computing
The ITS department of Washington and Lee University is pleased to be able to offer a wide range of research computing services to faculty and students for academic classes, research and grant-funded projects.
Virtual Services and Storage
ITS offers access to specialized software applications and off-campus access to campus resources through virtual infrastructure and/or VPN, as well as cloud-based storage and collaboration portals.
Contact Info
- P: 540-458-4357
- E: help@wlu.edu
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In Person: ITS Helpdesk in Leyburn Library
Create a Help Ticket via Email
Check Help Ticket Status