Live Well W&L FAQ's
How do I find my member ID or my spouse/partner’s member ID?
Your employee ID is also your Member ID. You must enter seven digits so it may be necessary to enter leading zeros. You can find your member ID or your spouse/partner’s ID at go.wlu.edu/datareporting. Search “Wellness Employee and Spouse IDs.” Click “Launch” by the report title.
Where can I find information about the program without registering?
Visit the Live Well W&L Resource Center. The W&L Rewards Overview Webinar is a 14-minute webinar that outlines the program structure. Other resources will help you become acquainted with the website features and your opportunities for engagement.
Do I have to track my physical activity to participate?
No. Tracking is not a requirement of the program. Visit the Rewards page to review your options to participate and work towards your goal. The Incentive Acknowledgement (located on the Rewards page) explains the program requirements
How can I keep my tracker data off of the W&L leaderboard?
One of the leaderboards on the Leaderboards dashboard includes verified data from an activity tracking device. You can see daily, weekly, monthly, year-to-date and lifetime leaders in all four metrics and filter the leaderboard by segments. This is a fun way to find motivation, have some friendly competition with colleagues and give yourself a chance to climb the leaderboard over time.
We understand you may not be comfortable with having your name and activity stats displayed on a leaderboard. Sonic Boom provides the option to be shown on the leaderboard under an alias. The alias can be set up in your user profile. Here is a video of how to do this.
Where do I find the Physician Form?
You can download and print a Physician Form to submit your biometric screening to Sonic Boom. From the Sonic Boom website, go to the My Health tab, click on Sign Up Today, click Register, review & accept Terms and Conditions, click Get Started, then Participate Now, click Download Form under Physician Results Form.
Can I still go to Solstas Lab to complete my screening?
Yes. Sostas Lab, at 204 E. Washington Street, Lexington, is a Quest Patient Service Center (QPSC). You do not have to make an appointment to complete a screening. However, you will be required to generate the lab order by following the Schedule a Screening link. From the Sonic Boom website, go to the My Health tab, click on Sign Up Today, click Register, review & accept Terms and Conditions, click Get Started, then Participate Now, click Schedule a Screening, select your location, click Confirm. You may need to provide a form of identification at the QPSC however you do not need to print the form. Lexington QPSC screening hours are Monday through Friday, 7:30am - 4:30pm.