Career Stage - ME2
Able to implement department strategic objectives into actionable plans and goals. Makes departmental goals and priorities clear to team and explains relevance to each person's job. Collects and assesses information on multiple and relevant factors to develop policies and make critical strategic decisions. Demonstrates a clear understanding of detailed financial factors that drive departmental budget (e.g., position requests, hidden costs, impact on morale) when considering decisions.
Understands the effects of change on the work group and proactively clarifies information to help them deal with a changing work environment. Identifies structural process, people changes and solutions to achieve change initiative goals and targets. Encourages new ways of looking at established processes and practices by soliciting ideas and recognizing/rewarding practical innovation.
Communication and Networking
Uses diversified styles of communication (e.g., explains by describing impact or circumstances, etc.) to influence and create buy-in for ideas. Encourages open expression and common understanding of ideas and opinions. Builds networks within and outside own department and leverages these relationships to execute specific plans and initiatives.
Drive for Results
Inspires learning within work group by identifying key knowledge areas and sources and facilitating knowledge sharing. Takes full responsibility for unforeseen delays/issues, openly communicates situation and quickly adjusts plans, resources for the best possible outcomes. Proactively looks for areas to improve quality of services to ensure customer satisfaction.
Demonstrates understanding of career aspirations of individual work group members and provides structured feedback to them. Encourages greater involvement and provides timely rewards and recognition for efforts. Builds informal relationships with work group. Encourages others to share issues that could hinder achievement of work goals.