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2007-2008 Faculty Staff Surveys

Identified and Prioritized IT Needs

Here are the top 10 information technology needs, in priority order, expressed by 102 W&L faculty in a online survey completed in February 2008:

1. Increase e-mail and file storage quotas
2. Replace your computer more often than 4 years (portable computers) or 5 years (desktop computers)
3. Provide secure, long-term storage for collections (such as digital images, video, audio and documents) that have instructional or other institutional value, and providing a searchable, Web interface to these collections
4. Use a single user name and password to access all W&L services requiring authentication, such as e-mail, network storage and Web services
5. Identify and articulate, in consultation with faculty, staff and students, the services that University Computing will provide
6.  Provide more information technology consulting to better understand needs of departments and help them learn and implement appropriate information technologies
7. Provide remote access to any application (e.g. office productivity or discipline-specific academic applications), by running them within a Web browser
8. Enhance resources to meet the instructional and research needs of computationally-oriented disciplines and individuals
9. Enhance W&L's course management system (currently Blackboard) so that it uses the same username and password as other W&L resources, and is automatically synchronized with course registration information, reflecting adds and drops
10. Educate W&L community about IT security concerns

Here are the top 10 information technology needs, in priority order, expressed by 165 W&L staff in a online survey completed in November 2007:

1. Consult with departments to better understand their needs and help them implement information technologies to meet those need
2. Use a single user name and password to access all W&L services requiring authentication, such as e-mail, network storage and Web services
3. Increase e-mail and file storage quotas
4. Provide secure, long-term storage for important documents, in electronic form
5. Support your needs for specialized databases
6. Provide capability to easily search for documents in long-term storage
7. Replace your computer more often than 4 years (portable computers) or 5 years (desktop computers)
8. Consider moving from GroupWise e-mail/collaboration services to a different solution such as Outlook/Exchange
9. Provide timeline for responding to each request for assistance with information technology
10. Identify and articulate, in consultation with faculty, staff and students, the services that University Computing will provide