Washington and Lee University
The University has partnered with Health Advocate, the nation's leading healthcare advocacy
and assistance company, to assist employees with the complexities of the healthcare and health
insurance systems. It's simple to use. When you call, you will talk with a Personal Health
Advocate, typically registered nurses who are supported by Medical Directors and benefits
specialists, who will personally help you with your issue.
Health Advocate can find qualified doctors and hospitals, locate and research treatments
for a medical condition, resolve insurance claims, uncover billing errors, and help patients
prepare for healthcare appointments. They can assist with elder care issues, identify and
arrange wellness services, and much more.
The cost for this service is fully funded by the University. Assistance is available to benefit
eligible employees, their spouses, domestic partners, dependent children, parents and parents-in-
law.