Washington and Lee University
Your telephone service includes PhoneMail, a voice mail service that enables you to record a personal greeting of up to three minutes in length and accept up to ten, 3-minute messages. Your phone line will be programmed to forward automatically to PhoneMail if you do not answer after four rings or if your line is busy. The message waiting light on your phone will flash whenever you have received a message. You should retrieve and delete messages as often as possible.
By using the access phone number to PhoneMail and your personalized password, you will be able to retrieve messages from any touch-tone phone.
Your greeting will be your own personalized message that may be changed at any time from any phone.
Voice mailboxes are confidential and are accessible only to the individual via a password.
The PhoneMail box owner should erase all messages at the end of the school year. The PhoneMail system will be purged of all messages 24 hours after the final day of spring term exams.
How PhoneMail Helps You:
PhoneMail has two access numbers. The number you dial is determined by the last digit of your phone number.
* * *Even numbers dial 8080
* * *Odd numbers dial 8090
TIP: If you are in a single room and accessing PhoneMail from your own extension, you can simply press # in step 2 above.
To change your password:
IDENTIFYING YOUR MAILBOX WITH YOUR NAME
RECORDING YOUR PERSONAL PHONEMAIL GREETING
LISTENING TO YOUR PHONEMAIL MESSAGES
To Move Ahead or Back in Your Message:
To skip forward to the next message introduction press * 2
To skip back to the previous message introduction press * 7 2
To replay the entire message press * 7 3
To replay the previous eight seconds of the message press * 7 8
To move ahead eight seconds into the message press * 9 8
WHAT TO DO AFTER YOU LISTEN TO YOUR MESSAGE
After you listen to a message you can:
Press 6 to delete the message OR
Press 4 to save the message OR
Press 7 3 to replay the message
After you delete or save a message you can:
Press 1 to record and send an answer to the message sender OR
Press 7 0 to call the person who sent you the message OR
Press 9 to forward the message to another extension OR
Press # to continue to the next message
PhoneMail allow you to send a single message to a list of extensions through the Pesonal Distribution List feature. You are limited to 10 extensions per Distribution List and you may have up to 5 different lists. Use the following instructions to create a Distribution List and to send a message.
Access your PhoneMail box Press 9 (mailbox options) Press 1 (distribution lists) Press 1 (create) (PhoneMail will assign a D-List number) When prompted, enter the extension of the first person you want on the list and press # Repeat previous step for other entries (up to 10) Press # when you complete your entries Hang up
Be sure to write down the number of your distrubtion list along with the extensions included in that list.
To send a Message to a Distribution List(s): Access your PhoneMail box Press 1 (record) When prompted, record your message then press * #. Dial the D-List number and press # Repeat previous step for additional D-Lists Press # when done
FUTURE DELIVERY (USING PHONEMAIL AS AN APPOINTMENT REMINDER)
You can use the Future Delivery function of VoiceMail to leave someone (yourself included) a message about important future appointments. At the time you decide, the message will be placed in the proper PhoneMail box.
FORWARDING A PHONEMAIL MESSAGE
After saving or deleting a PhoneMail message, you can attach comments to it and forward the message and comments to one or more extensions. The original message follows your comments. To forward a message:
CHANGE TO ABBREVIATED PHOMEMAIL PROMPTS
When you become more familiar with the PhoneMail system, you may want to select abbreviated prompts. To change to abbreviated prompts:
